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80887: Customer Service in Microsoft Dynamics CRM 2016 Update 1

March 30 @ 8:00 am - 5:00 pm

|Recurring Event (See all)

One event on June 22, 2018 at 8:00am

Live Online Instructor Led

About this course

This one day instructor led course trains a student on how an organization can manage and improve customer satisfaction through the automation of business processes in Microsoft Dynamics CRM 2016

Audience profile

This course is intended for students with at least six months experience with Microsoft Dynamics CRM 2016

At course completion

  • Understand the process of working with customers in Microsoft Dynamics CRM 2016
  • Learn how to resolve customer complaints and service issues efficiently
  • Gain an overview of customer related correspondence, documents, conversations and contacts

Details

Date:
March 30
Time:
8:00 am - 5:00 pm
Event Categories:
, ,

Organizer

Tony Scott
Phone:
6019145026
Email:
tony@systemsit-ms.com
Website:
www.systemsit-ms.com

Venue

Systems IT
1855 Lakeland Drive, Suite R-101
Jackson, MS 39216 United States
+ Google Map
Phone:
6019144500
Website:
www.systemsit-ms.com